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Software crash always


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Hello,

when I try to use the tool "Arrange elements left to the element" the software crashes, no matte the hotfix since the 2022 version. Do you know how to avoid this?

 

Regards

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I do also have the same problem, in my case this is what happens: create a new report page, select several labels, apply the tool that Javier mention and try to move the labels at the same time. By doing this the software crashes 90% of the times

 

image.png.af6044328a3941e400efd93bb06c9b35.png

 

I'd really appreciate some feedback to avoid this,

 

 

Thanks

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Hi, 

Jens already wrote that you must contact your local ZEISS support to supply more data for a deeper investigation.

Regards,

Bernd

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  • 2 weeks later...

Hello,

I am having the same problem and I tried contacting support but they didn't get back to me. The software crashes most of the time and the "support file" generated from the help button is 58 Gbs so I am not sure what to do.

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