[Fa...] Posted August 27 Share Posted August 27 We are currently facing an issue during scanning operations. After completing a short scan, the captured data appears to be incomplete, with an empty lining areas. Please guide me to resolve this. Link to comment Share on other sites More sharing options...
[Na...] Posted August 27 Share Posted August 27 Hello, the exposure time looks pretty low from the screenshot. Is the material difficult to measure for example shiny or black? Otherwise please perform a lens setup (ZEISS Quality Tech Guide) and new calibration. If this does not help either please contact your local support. Nanno Link to comment Share on other sites More sharing options...
[Ja...] Posted August 28 Share Posted August 28 As a hint/test do a test scan of a white piece of paper. If this also is coming out stripey this would indicate projector ' slide' decaliibration. The result of this test is helpful for hardware support to know the route to resolve. Link to comment Share on other sites More sharing options...
[Fa...] Posted September 3 Author Share Posted September 3 Thanks Nanno and James. Link to comment Share on other sites More sharing options...
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