[An...] Posted September 2, 2024 Share Posted September 2, 2024 (edited) Hi, I want to measure diameter of an internal circle wit a touch probe and I encountered this error. I don't know what should I do differently. Any advice will be greatly appreciated. Edited September 2, 2024 clarification Link to comment https://qualityforum.zeiss.com/topic/4237-error-mprobe-0039/ Share on other sites More sharing options...
[Je...] Posted September 2, 2024 Share Posted September 2, 2024 Hello Anna, please translate the error message. My guess would be to measure the plane and then the circle. Best regards. Jens Braun Link to comment https://qualityforum.zeiss.com/topic/4237-error-mprobe-0039/#findComment-12351 Share on other sites More sharing options...
[An...] Posted September 2, 2024 Author Share Posted September 2, 2024 Thank you for your reply. Attached you will find this error in English. I want to add points but button "Measure" is inactive and after pressing "Space" nothing happens. Kind regards, Ania Link to comment https://qualityforum.zeiss.com/topic/4237-error-mprobe-0039/#findComment-12359 Share on other sites More sharing options...
[Je...] Posted September 2, 2024 Share Posted September 2, 2024 Hello Ania, just to get sure: You did a full calibration of your touch probe before measuring, right? Normal measurement are working? There is no licence issue or similar? Best regards, Jens Braun Link to comment https://qualityforum.zeiss.com/topic/4237-error-mprobe-0039/#findComment-12365 Share on other sites More sharing options...
[An...] Posted September 3, 2024 Author Share Posted September 3, 2024 Yes, that is correct. Prior to this error I calibrated the touch probe and "regular" measurements are working correctly. Only the touch probe is giving an error. Link to comment https://qualityforum.zeiss.com/topic/4237-error-mprobe-0039/#findComment-12371 Share on other sites More sharing options...
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