[Ti...] Posted June 25, 2024 Share Posted June 25, 2024 Has anybody got this error or know what it is, right now my Zeiss is down and every time I restart it I get this error and sometimes it cuts the drives off.550 Error.jpg Link to comment https://qualityforum.zeiss.com/topic/5400-550-error/ Share on other sites More sharing options...
[Ma...] Posted June 25, 2024 Share Posted June 25, 2024 Tried restart machine or Calypso/PC? Give a machine 5 mins off - maybe it'll help Link to comment https://qualityforum.zeiss.com/topic/5400-550-error/#findComment-19206 Share on other sites More sharing options...
[Ti...] Posted June 25, 2024 Author Share Posted June 25, 2024 Please sign in to view this quote. Yes , tried that several times Link to comment https://qualityforum.zeiss.com/topic/5400-550-error/#findComment-19208 Share on other sites More sharing options...
[Ma...] Posted June 25, 2024 Share Posted June 25, 2024 Since restarting is not solving anything, then calling support is better choice. Link to comment https://qualityforum.zeiss.com/topic/5400-550-error/#findComment-19210 Share on other sites More sharing options...
[Ky...] Posted June 25, 2024 Share Posted June 25, 2024 Hello all, This error is likely hardware related. After talking with some colleagues of mine specializing in hardware report, it is likely an issue with the hard drive in the PC section of the controller. As Martin said, the best option here is to contact the support in the region you are in, though I would make sure that whoever answers the phone and creates the ticket for you routes you to the hardware support team. I hope you find this helpful. Link to comment https://qualityforum.zeiss.com/topic/5400-550-error/#findComment-19212 Share on other sites More sharing options...
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