[Mi...] Posted February 8, 2022 Share Posted February 8, 2022 hello - i have a new computer (Dell Precision 7560) and I'm not able to log into GOM Suite. I've checked and all BIOS and drivers have been updated to their current release. Will GOM Suite operate on the Dell 7560? thank you Mike Link to comment https://qualityforum.zeiss.com/topic/687-dell-precision-7560/ Share on other sites More sharing options...
[57...] Posted February 9, 2022 Share Posted February 9, 2022 Hello Michael, GOM Suite works on the Dell Precision 7560. You should operate on Windows 10 of course. Could you please specify your problem you got during login? Which error code is displayed? Best regards, Matthias Link to comment https://qualityforum.zeiss.com/topic/687-dell-precision-7560/#findComment-2087 Share on other sites More sharing options...
[Mi...] Posted February 9, 2022 Author Share Posted February 9, 2022 I don't get an error code, but when i click Login, i get a blank white screen like below. there are some blue circles that flash quickly on the screen. Link to comment https://qualityforum.zeiss.com/topic/687-dell-precision-7560/#findComment-2094 Share on other sites More sharing options...
[57...] Posted February 9, 2022 Share Posted February 9, 2022 Please check if the proxy settings are set correctly. You could try to restart your computer or the software by clicking on close on the icon in the system tray in the bottom right corner in Windows. Another approach worth a try is to click on the maximize icon in the top right corner. These problems often occur due to not correctly scaled windows. Try to rescale the window of GOM Suite to e.g. a smaller size. Link to comment https://qualityforum.zeiss.com/topic/687-dell-precision-7560/#findComment-2095 Share on other sites More sharing options...
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