New Adapters for VAST Gold, error?

[[Ri...]]

What does this error mean and how do I fix it?
Its happened twice now on new adapters.

During a probe change, the CMM will move into the Pocket to drop off the Probe and then pull back out and error out.

Error with stylus system change.JPG

[[Cl...]]

Just a thought. Have you tried deleting then reassigning the stylus to the holder?

[[Ri...]]

Just tried your suggestion, same issue.
This is randomly happening to a few probes for no known reason.
I can move it to another Pod and it works fine.

This is a brand new Prismo and this, this is just ... 🙄

I'm not sure its the adaptors now.

[[Cl...]]

Maybe needs the service pack?

[[Da...]]

Device activator from download portal might help.

[[Ri...]]

I had ran that, it did not resolve the problem.

[[Xi...]]

we had run same error on Accura machine, if same adapter plate is working in other pockets to adjust the pocket squareness( left to right , or front to back). if same error pop up on different pockets, the plate has quality issue even it ordered from Zeiss.