[Da...] Posted May 25, 2023 Share Posted May 25, 2023 OK, so 'we' dropped the joystick box again. Everything works, but now the little retainer rings that hold the top buttons in are broke loose. We have asked before about replacing them, but have had not luck.. Is there someone here with better luck? Link to comment https://qualityforum.zeiss.com/topic/7866-retainer-rings-for-joystick-buttons/ Share on other sites More sharing options...
[Ke...] Posted May 25, 2023 Share Posted May 25, 2023 I would recommend reaching out to the ZEISS Hardware helpdesk, they would be the ones who would know A) if there is a part number for just that piece, and B) what that is if so. You can email cic.metrology.us@zeiss.com or call +1 800 327-9735, with your contact details, CMM/Offline Serial Number, and a detailed description of the problem, including any error messages or screenshots. You can also create a new ticket through the ZEISS PORTAL, using the Service Requests tab. Link to comment https://qualityforum.zeiss.com/topic/7866-retainer-rings-for-joystick-buttons/#findComment-34094 Share on other sites More sharing options...
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