[Ri...] Posted April 17, 2023 Share Posted April 17, 2023 Cross posted at CMMGuys forum. I started a GR&R (Through the GR&R menu system), a 5-2-2. I have ran three GR&R's for three separate operations with no issues. Once I started my Op40 run, QC Calc will load the data, close the GR&R study, then place the same data into a standard, I'm guessing, Realtime database. All four programs are identical in setup configuration for reporting, they are nearly identical in feature and characteristic naming conventions. I can't find anything CMM programming wise that could cause this. (Calypso v2019) When I open the GR&R data base, it will have the data from the first part, immediately generating an error. From that point on, the GR&R will not load any more data. Please see attached image. I can't wait any longer for a QC Calc reply.... Note: QC Calc has no problem collecting data in Realtime. It appears this is only an GR&R issue. As always, any help is appreciated.QC Calc GRR message.PNG Link to comment https://qualityforum.zeiss.com/topic/8164-qc-calc-and-grampr-error/ Share on other sites More sharing options...
[Ow...] Posted April 17, 2023 Share Posted April 17, 2023 Things may have changed (what doesn't) and It's been 10 years since I've messed with QC-Calc but, I don't recall having any problems getting ahold of them at https://www.prolinksoftware.com/. Create a ticket and they used to reply within a few hours or quicker. If you don't have a maintenance license with them and If no quick answer here, you might try the guys at https://elsmar.com/ . Link to comment https://qualityforum.zeiss.com/topic/8164-qc-calc-and-grampr-error/#findComment-35742 Share on other sites More sharing options...
[Ri...] Posted April 17, 2023 Share Posted April 17, 2023 Here is the solution. 🙂 Link to comment https://qualityforum.zeiss.com/topic/8164-qc-calc-and-grampr-error/#findComment-35744 Share on other sites More sharing options...
[Ri...] Posted April 17, 2023 Author Share Posted April 17, 2023 Please sign in to view this quote. I forgot about Elsmar, I've been a member for over a decade. Link to comment https://qualityforum.zeiss.com/topic/8164-qc-calc-and-grampr-error/#findComment-35746 Share on other sites More sharing options...
[Ri...] Posted April 18, 2023 Author Share Posted April 18, 2023 An update by the customer seems to have stopped the error from generating. I don't know why it worked for the first three programs and then wouldn't function. Link to comment https://qualityforum.zeiss.com/topic/8164-qc-calc-and-grampr-error/#findComment-35748 Share on other sites More sharing options...
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