Jump to content

Qc Calc and GR&R error


---
 Share

Recommended Posts

Cross posted at CMMGuys forum.
I started a GR&R (Through the GR&R menu system), a 5-2-2.
I have ran three GR&R's for three separate operations with no issues.
Once I started my Op40 run, QC Calc will load the data, close the GR&R study, then place the same data into a standard, I'm guessing, Realtime database.

All four programs are identical in setup configuration for reporting, they are nearly identical in feature and characteristic naming conventions. I can't find anything CMM programming wise that could cause this. (Calypso v2019)

When I open the GR&R data base, it will have the data from the first part, immediately generating an error. From that point on, the GR&R will not load any more data.

Please see attached image.
I can't wait any longer for a QC Calc reply....

Note:
QC Calc has no problem collecting data in Realtime. It appears this is only an GR&R issue.

As always, any help is appreciated.

QC Calc GRR message.PNG

Link to comment
Share on other sites

Things may have changed (what doesn't) and It's been 10 years since I've messed with QC-Calc but, I don't recall having any problems getting ahold of them at https://www.prolinksoftware.com/. Create a ticket and they used to reply within a few hours or quicker.
If you don't have a maintenance license with them and If no quick answer here, you might try the guys at https://elsmar.com/ .
Link to comment
Share on other sites

An update by the customer seems to have stopped the error from generating.
I don't know why it worked for the first three programs and then wouldn't function.
Link to comment
Share on other sites

 Share

×
×
  • Create New...