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alignment problem


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Hello

I am trying to support a neighboring company.
We're having trouble creating point C1 in the gutter. We align with a point on R22, but it is not healthy. And that's causing problems with our profile measurement.

The points we take in the profile measurement (right side) should be close to the C1 point, but we see a difference of -0.1. and even though we intervene in the machine, this -0.1 value never changes. Therefore, we suspect point C1.

The customer is measuring with a Hexagon device and the points taken by him in the profile are exactly on the point C1 (as our reference is exactly C1)

Where do we go wrong and what do we miss while creating this point C1?

2500_f825ac065e65a99f49d94ba1b849eb68.png
2500_8a1aba6a41f016760abf79c8cdc78652.png
Start alignment 2500_65857e7909056724f356be8e14d8923a.png
C1 point 2500_b1d7402dea17c9a6fb86b437671d0071.png
A-B-C alignment 2500_ffc44842b63aae372371c2546f8a0e2a.png
Profile 2500_9d3bc868e00e3871c78d0b8d01f2f8fb.png
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https://qualityforum.zeiss.com/topic/8784-alignment-problem/
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If you go into CAD - Creating features...., at bottom, enter X0, Y22 and the desired Z depth and click Space point, Calypso will put a space point as close as possible to the entered data. I say as close as possible, because the engineer may have rounded values.

Screenshot 2023-01-27 090345.jpg

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https://qualityforum.zeiss.com/topic/8784-alignment-problem/#findComment-39598
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My opinion would be that since the Angular dimensioning line comes off of C1 as it was rotated, I think that the point vector should be normal to the surface, not normal to the axis.

In other words, the point vector for C1 should be perpendicular to the Datum C Line shown, not perpendicular to the section C-C line shown.
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https://qualityforum.zeiss.com/topic/8784-alignment-problem/#findComment-39608
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