[To...] Posted January 12, 2022 Share Posted January 12, 2022 Pdf option grayed out on Calypso 2019. Any suggestions to fix this?C062D51D-B7FA-46AB-875D-DD5C1AE531CE.png Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/ Share on other sites More sharing options...
[Ju...] Posted January 12, 2022 Share Posted January 12, 2022 Does it still do this with Multiple Printout activated? Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44400 Share on other sites More sharing options...
[Ji...] Posted January 13, 2022 Share Posted January 13, 2022 Hello, Zeiss printer doesn't work.You need to reinstall it. Click on the red marking.Capture.PNG Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44402 Share on other sites More sharing options...
[To...] Posted January 13, 2022 Author Share Posted January 13, 2022 Please sign in to view this quote. Good question. User has chosen to not use multiple report option..... yet. Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44404 Share on other sites More sharing options...
[Th...] Posted January 13, 2022 Share Posted January 13, 2022 Check your installed programs for the Zeiss PDF drivers. I learned the hard way that Calypso is very picky about the names of the installed programs. That VBE file is what installs and then renames them in the registry. If you just run the installers directly, Calypso won't know they're available. Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44406 Share on other sites More sharing options...
[Me...] Posted September 20, 2022 Share Posted September 20, 2022 Did you figure out a solution for this? I Accidently deleted the Ziess Printer now its not saving my reports... Think this may be the solution... Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44408 Share on other sites More sharing options...
[To...] Posted September 20, 2022 Author Share Posted September 20, 2022 Please sign in to view this quote. If I did, I don't recall. I believe in your case, I would just reinstall your software. I think you'll have the option to "repair" the program. Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44410 Share on other sites More sharing options...
[Ri...] Posted September 20, 2022 Share Posted September 20, 2022 Please sign in to view this quote. I've been clicking on the red marking for about an hour now. Nothing happens... 🙄 🤣 🤣 🤣 Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44412 Share on other sites More sharing options...
[Me...] Posted September 21, 2022 Share Posted September 21, 2022 Thanks Tom, Yup I ended up uninstalling the Ziess PDF thing and reinstalling I Actually found this thread which helped viewtopic.php?t=2037 Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44414 Share on other sites More sharing options...
[Ke...] Posted September 21, 2022 Share Posted September 21, 2022 Here is an article from the Zeiss Knowledgebase, it is slightly outdated but should be a good guide for resolving this issue. https://portal.zeiss.com/knowledge-base ... &id=402098 Link to comment https://qualityforum.zeiss.com/topic/9526-pdf-calypso-2019/#findComment-44416 Share on other sites More sharing options...
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