[Da...] Posted March 22, 2022 Share Posted March 22, 2022 Hey all, I recently upgraded to 2021 - 7.2.08 (21.02.2022), and I am having trouble with the tactile-optical alignment program (tactile_optical_adjustment_and_check_V2.2_C5.8). When I run it, it does the tactile section fine, but as soon as it starts the optical section, it gives this error. "Message not understood: #asPointArray" Has anyone seen this before? Link to comment https://qualityforum.zeiss.com/topic/10734-tactile-optical-alignment-pcm-error/ Share on other sites More sharing options...
[Ri...] Posted March 22, 2022 Share Posted March 22, 2022 Try the version that ends in 5.4 and see if that works. Link to comment https://qualityforum.zeiss.com/topic/10734-tactile-optical-alignment-pcm-error/#findComment-51858 Share on other sites More sharing options...
[Da...] Posted March 22, 2022 Author Share Posted March 22, 2022 Please sign in to view this quote. I don't have a copy of the 5.4 one - any chance you could send me one? I will PM you my email, if that works? Link to comment https://qualityforum.zeiss.com/topic/10734-tactile-optical-alignment-pcm-error/#findComment-51860 Share on other sites More sharing options...
[Da...] Posted March 24, 2022 Author Share Posted March 24, 2022 So the solution the hotline provided was to use the most recent version of the program: "tactile_optical_adjustment_and_check_V4.0_C7.2". Richard - thanks very much for providing the old program version - it didn't fix the issue. Link to comment https://qualityforum.zeiss.com/topic/10734-tactile-optical-alignment-pcm-error/#findComment-51862 Share on other sites More sharing options...
[Ri...] Posted March 24, 2022 Share Posted March 24, 2022 Interesting. I'll have to look at which one I am running as I thought it was that one. Link to comment https://qualityforum.zeiss.com/topic/10734-tactile-optical-alignment-pcm-error/#findComment-51864 Share on other sites More sharing options...
[Ri...] Posted March 24, 2022 Share Posted March 24, 2022 Please sign in to view this quote. David, Did they send this measurement plan to you because it is not installed with the Measurement Plan Examples. Link to comment https://qualityforum.zeiss.com/topic/10734-tactile-optical-alignment-pcm-error/#findComment-51866 Share on other sites More sharing options...
[Da...] Posted March 25, 2022 Author Share Posted March 25, 2022 Please sign in to view this quote. Richard, I received the program directly from zeiss support. I got the OK to share it publicly, so here it is. It seems to work a little differently, and gives a more typical output.tactile_optical_adjustment_and_check_V4.0_C7.2.zip Link to comment https://qualityforum.zeiss.com/topic/10734-tactile-optical-alignment-pcm-error/#findComment-51868 Share on other sites More sharing options...
[Ri...] Posted March 25, 2022 Share Posted March 25, 2022 Hi David, Thank you for that. I've been hearing about this new measurement plan, but I've been confused as to why it isn't part of the measurement plan examples install. Link to comment https://qualityforum.zeiss.com/topic/10734-tactile-optical-alignment-pcm-error/#findComment-51870 Share on other sites More sharing options...
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